ITV loves putting innovative technology to work
Technology underpins everything we do, like producing great content, distributing it to our viewers, and making it easier for our people to communicate and work together.
Without great technology, plenty of talented tech specialists to make it tick, and a working environment that’s one of the most inclusive in the business, none of what we do would be possible – and that’s why you’ll find the team clarifying and connecting at the heart of everything we do.
Our Technology teams are spread across the UK, and you’ll find them in Manchester, Leeds and in our two London offices. And because we’re currently working hard to build, broaden, modernise and transform our business to make sure we embed ‘three Cs and a G’ into everything we do. All while ensuring we’re fit for the future, whatever it looks like. Which means there’s never been a more exciting time to get into tech here at ITV.
Our Business-facing Teams partner with our four key business areas – Studios, Broadcast & Distribution, Shared Services and Online & Interactive – to make sure we deliver services that meet the highest standards.
It’s about carving a path that takes us straight to the cutting edge of our industry, by supporting our production teams on famous shows like Coronation Street, improving our ITV Hub, looking after our websites and apps, and making the cloud work hard for us.
Our Central Functions Teams don’t just keep it all running smoothly – they help us grow, adapt and evolve across Infrastructure, Service Delivery, and Workplace Technology, AV Support, Business Change and Technology Management.
That means looking after the day to day stuff that we all take for granted, like internet access, Wi-Fi, storage systems, hardware and software, managing our Technology Service Desk, making sure our meetings run smoothly, and introducing new technology and cyber security techniques.
Think you know what tech at ITV is all about? We got the lowdown from Umer below:
A day in a life of a Scrum Master at itv Technology - Umer Saeed
Who’d have thought it? It turns out that scrums aren’t just for rugby players after all. We caught up with Scrum Master Umer Saeed from our Technology team to find out more…
Hi Umer, so what does a Scrum Master do?
As part of one of itv’s development teams, it’s my job to make sure our developers know what needs to be worked on and when. We use an Agile Project Management methodology called Scrum, which helps us keep up with the fast pace of software production. In fact, our plans change and evolve daily but our ultimate goal remains the same, and I steer us around challenges, prove processes, and report on project progress to the programme board.
What does a normal working day look like for you?
The first thing I do is a run a daily ‘standup’. This is where our team stands in a circle and we all say what we worked on yesterday, what we’re working on today, and if we have any challenges. I then plan my day based on what we discuss at the standup.
How did you get into it?
Five years ago, I was a web developer, and I applied for a Project Manager role at the same company because I wanted to progress into a management-related role. I got the job and got stuck into a couple of certification courses relating to Agile Project Management – which of course was Scrum. That was the first time I had heard of it, but I immediately knew that I’d found what I wanted to do.
Do you need qualifications?
Yes, I’d recommend getting a certification in Scrum. There are many courses and companies that provide it, but keep an eye out for PSM or CSM certifications (Professional Scrum Master or Certified Scrum Master respectively).
What advice would you give for someone who wants to do what you do?
If you’re a really organised person, love working with lots of people, and enjoy coaching and guiding people to follow your recommendations and processes, then this is definitely the kind of role for you. There are always new challenges, new people to coach, new projects to facilitate, and you’re always learning. I’d highly recommend it!