Cookie Policy

ITV Services Limited ("we", "us", "our") is responsible for the website

Our website uses cookies and other similar technologies, which may include pixels, plugins, scripts, tags and device fingerprinting (which we collectively refer to as "cookies" in this Cookie Policy).

We use cookies for many reasons, for example to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website.

This Cookie Policy describes:

  • what cookies are;
  • our use of cookies;
  • how you can manage cookies used on our website;
  • privacy;
  • further information; and
  • changes to this Cookie Policy.

What are cookies?

A cookie is usually a small file of letters and numbers that we store on your browser or the hard drive of your computer, smart phone, tablet or other electronic device. However, they can take a number of different forms, such as pixels, plugins, tags scripts and combinations of these technologies to allow 'device fingerprinting'. Cookies use information that is transferred to or read from your device's hard drive. Some cookies may collect personal data about you. You can find more general information about cookies at or

Our use of cookies

We want you to understand the different types of cookies that are used on our website. These may be set by us, or by third parties who provide functionality embedded in or connected to our website. We use a variety of types of cookies for the following purposes:

Strictly necessary (essential) cookies: these are cookies strictly necessary for the performance of our website, for example, cookies that enable website content to be delivered securely and efficiently.

We also set some non-essential cookies, which will include:

  • Performance cookies: these cookies allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies: these cookies are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting & advertising cookies: These cookies may be used by us or third parties to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They remember that you have visited a website and this information is shared with other organisations such as advertisers.

You can find more information about the individual cookies we use on our website and the purposes for which we use them in the table below.

Cookie namePurposeCategoryDuration
CONCRETE5 Session ID Strictly Necessary Your browsing session
_gid Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors. It is a HTTP cookie type and expires after a browsing session. Performance 24 hours
_ga The Google Universal Analytics javascript library uses first-party cookies to: distinguish unique users and throttle the request rate. Performance After 2 years
#collect Google Analytics works by the inclusion of a block of JavaScript code on pages in your website. When you view a page on our website, this JavaScript code references a JavaScript file which then executes the tracking operation for Analytics. The tracking operation retrieves data about the page request through various means and sends this information to the Analytics server via a list of parameters attached to a single-pixel image request. Performance Your browsing session

Third-Party Cookies

The following third parties may also use cookies. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. You should visit the cookie policy of the third party to find out how you can control their use of cookies on our site.

Cookie namePurposeCategoryDuration
__cfduid Used by Cloudflare to identify individual clients behind a shared IP address, and apply security settings on a per-client basis. This is a HTTP type cookie. Strictly Necessary 1 year after it has been set
Lang This cookie is set due to Twitter integration and sharing capabilities for social media. Please refer to Twitter's Cookie Policy for more information Your browsing session
tfw_exp This cookie is set due to Twitter integration and sharing capabilities for social media. Please refer to Twitter's Cookie Policy for more information 1 day
metrics_token This cookie is set due to Twitter integration and sharing capabilities for social media. Please refer to Twitter's Cookie Policy for more information 1 month 26 days

How to refuse the use of cookies

You may refuse the use of cookies by selecting the appropriate settings in your browser. However, if you do this you may lose some useful functionality such as personalisation. How to disable cookies in your browser.


We are committed to using cookies fairly and in accordance with applicable privacy rights. Our Privacy Policies can be accessed at the foot of our website landing page (, including our Applicant Privacy Policy (also available here).

Further information

If you have any queries relating to this Cookie Policy, please contact us via the email address or by writing to us at:

2 Waterhouse Square
140 Holborn
United Kingdom

Changes to this Cookie Policy

If this Cookie Policy changes, the revised policy will include a new effective date and will be posted on this page. Please check back regularly to keep informed of updates.

Last Updated: 15 April 2020